Four of the nine cabin crewmembers on Norwegian's flight DY 7006 from New York to Stockholm became so frustrated over the argument in the hours before the plane took off, that they walked off the plane. They reportedly believed the flight’s security could be jeopardized due to snowfall, poor visibility, and pointed to other flights being canceled.
However, the pilots decided to carry on.
The security report from the crew, cited by Dagbladet newspaper, asserts among other things the pilots were “rude, aggressive” and “in a haste,” that the captain "could not control his anger” and was “screaming.”
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Though the incident happened almost a month ago, it was only reported this week, and the authorities are now investigating.
Norwegian aviation laws state that it is against the rules to fly with reduced cabin crews, the Local reported.
The head of the airline’s flight operations, Tomas Hesthammer, explained in a letter to the Dagbladet newspaper that “this is extremely unusual and serious that cabin crew do not obey the captain” and it is the captain “who is given great authority in relation to decisions on board.”
Hesthammer said the cabin crewmembers who walked off will be grounded until the investigation is over.
He added the captain was correct to fly with five cabin crew, when it was impossible to obtain more at short notice, “partly because of hindered transport communication due to snowfall,” and the flight was normal.
The latest statement has become an issue of discussion.
Operating Officer of Norwegian aviation oversight, Einar Schjølberg, pointed out, there wouldn’t have been enough crew to evacuate the passengers if an emergency had occurred.
Marit Lindén, head of the Norwegian flight attendants union, believes the pilots “should have sat down with the crew, and discussed it.”
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