The 41-year-old had been a concierge at the famous Queens Tower 27 ever since it opened two years ago. According to the New York Post, he always tried to make people feel pampered and responded to their every request, many of which strayed outside the responsibilities outlined in his job spec. It included everything from helping tenants with bags to taking care of their pets, even showing apartments to new tenants.
“Everything I did, somebody asked me to do, or there was a need for it,” Body told The New York Post.
But even for an extravagant glass tower with $4,200 a month apartments, complete with a yoga room, gym and movie facilities, too much of a good thing can sometimes apparently not be enough.
Last Sunday, management, as quoted by Body, told him “We know you did it for the right reasons, but unfortunately… you’re too nice to the tenants.”
Body insisted that when approached with any small requests, it was only natural for him to say ‘yes.’ They allegedly responded: “You do things for them which you shouldn’t be doing. And unfortunately, in this case, nice guys finish last.”
Body, who was “shocked” at the decision, now has many tenants on his side, who reportedly said in a petition that “going above and beyond your work duties shouldn’t be punished – it should be praised… We stand with Ralph.”
“Most tenants . . . can attest to Ralph’s kindness and eagerness to make people feel safe and welcome. In a transient city, where most people are from other states and countries, 27 on 27th was a unique building that truly felt like ‘home’ from the moment you stepped through the front doors,” the text reads, according to the Post.
Body even stayed on the premises after working hours, which reportedly also contributed to the decision to fire him.
Some residents said Body made the 27 what it was – some even made the decision to move in because “Ralph made this different than other luxury buildings.”
#NYC#Doorman sacked for being #TooNice to customers #WTF ! http://t.co/9L3feePbtX http://ift.tt/1Jem5QO
— #GaylordGamer (@jonathanfgh) April 6, 2015
The resident behind the above phrase also started the petition, but asked for his name to be off the record, according to the Post, fearful that Heatherwood Communities, who manages the building, could seek reprisals.
Apparently, the online petition – which collected more than 100 out of the target 250 signatures by the time of the story's publication – was not the first. Allegedly, there was a paper petition that vanished from the downstairs lobby. “I would definitely have to think twice about my [lease] renewal now,” the author of the petition told the newspaper.
It’s not clear who’s to blame for Body’s removal. The recruitment company PBS Facility Services, who are now looking to find Body a new workplace, told him to ‘sit tight and wait.’
Heatherwood, for its part, said in an email, obtained by the Post, that PBS isn’t telling the truth, as Ralph supposedly “did not follow PBS’s policies and procedures and after being spoken to several times, it was their decision to reassign him to another building.”
But residents aren’t convinced Heatherwood is being 100 percent honest on this one.
“Heatherwood wants impartial professionalism… “I don’t want to live in an environment like that — where there are robots at the front desk,” Dr. Michael Dardano said.
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